SHIPPING & RETURNS
SHIPPING POLICY
Welcome to Grace and Spurs Hat Company's shipping and returns section. Here, we provide you with all the essential information about our shipping methods, packaging, and costs. We believe in transparent and straightforward communication to build trust and ensure your confidence in our services.
We are committed to delivering your handcrafted mountain-themed women's cowboy hats with care and efficiency. We use sustainable packaging to protect your purchase and minimize our environmental impact.
Our shipping costs are calculated at checkout based on the destination and total weight of your order. We offer various shipping options to accommodate your needs, and we strive to deliver your hats in a timely manner.
Feel free to contact us if you have any specific shipping requirements or inquiries. Your satisfaction is our priority.
RETURN & EXCHANGE POLICY
At Grace and Spurs Hat Company, we want you to be completely satisfied with your purchase. If for any reason you are not entirely pleased with your handcrafted cowboy hat, we offer a hassle-free return and exchange policy to ensure your confidence in shopping with us.
Our return process is simple and straightforward. Please reach out to our customer service team within 30 days of receiving your hat to initiate a return or exchange. We are here to assist you with any concerns or issues you may have.
We take pride in the quality of our hats and strive to provide you with a product that reflects our dedication to craftsmanship and style. If you have any questions about our return and exchange policy, please don't hesitate to contact us. Your satisfaction is our top priority.